Essential Information - Vietnam N.E

Before booking please check the status of the trip you are joining. We do not advise you to book flights until a trip is confirmed to run.

• There is a 5% booking incentive discount for all "Available" and "Available 2 More To Guarantee" tours. To confirm your place on a tour please make the deposit payment. Your deposit payment is fully refundable at any stage before the tour shows as "Guaranteed". Your final balance is payable no later than 56 days before the trip start date.
  
  On booking your trip you are agreeing to our booking conditions. Please read them fully via the link here. For each holiday a minimum number of participants is required to enable it to go ahead. Once the minimum number is reached, the trip status will change from 'Available' to 'Guaranteed'. You can check the trip status for each departure on our ‘Dates and Prices’ page. Other than in exceptional circumstances, we will not cancel a trip once it has reached guaranteed status and so you are free to proceed with your international flight booking and other travel arrangements. 

  Guaranteed Limited - trips are open for booking and confirmed to run but have a limited number of spaces available.
  
  Guaranteed - trips are open for booking and confirmed to run.
  
  Available 2 More To Guarantee - trips are open for booking but not yet confirmed. 2 more bookings will guarantee the running of this tour.
  
  Available - trips are open for booking but not yet confirmed.
  
  Contact - If you would like to book this tour, please contact us.
  Fully Booked - trips now closed for booking.

• Support vehicle
• Accommodation
• Most meals (see trip notes for details)
• Snacks and mineral water during cycling days
• Airport transfers on the start and end day of the tour
• Local professional English speaking guide(s)

• International flights
• Alcoholic drinks
• Meals not stated on the itinerary
• Visa fees
• Travel insurance
• Tips for guide (s) and support staff
• Bike hire (available if required)

The tour starts in Hanoi. You will need to arrive on Day 1 of your itinerary. Your flight departure at the end of the trip should be booked for the final day of the itinerary. We appreciate that people join redspokes tours from all over the world. Whatever time you arrive at the airport on the trip start date you and your luggage will be transferred to the joining hotel. Please bear in mind that if you arrive before midday you may have to wait for your room to be made available. If you decide to arrive early or stay on after the tour, redspokes can assist you in booking your extra accommodation and airport transfers at additional cost.

Our tour price does not include your international flight.

If flying from the UK, Singapore Airways appear to be the favoured airline by our customers. Check out www.kayak.com or www.opodo.co.uk for an idea of times and prices.

You will at all times have the security of a back-up vehicle; either a jeep or a bus. The vehicle will carry your luggage (we transport your main baggage by support vehicle from each overnight stop to the next) and yourself if you want. The backup van will be with us throughout the day stopping around every 12 miles (20 km).

Our leaders carry a good tool kit and will help to fix any bike problems so all you normally need to carry is a daypack, for your camera etc. However, we cannot guarantee that we will be equipped for all repairs, so if you are bringing your own bike on the tour you must ensure that it is in good working order. If in doubt, have it fully serviced by a bike shop before you travel.

If you wish to hire a bike or have a single room for the tour this can usually be arranged for you at extra cost. You will have the opportunity to request these extras at the time of booking or, subject to availability, at a later date, by emailing your request to us.

If you require additional accommodation or transfers in advance of the trip start date or at the end of your trip we can arrange this for you at extra cost.

We have a wide mix of cyclists on our tours from couples, friends to solo travellers. Our prices are based on twin shared accommodation. If you sign up for one of our tours as a solo traveller we will twin share you with another person of the same gender in your group. If you prefer to have your own room this is an option on most of our tours for an extra charge.

Most meals are included in your trip price apart from on non cycling days and some other exclusions. Please check the itinerary for full details. If you have a special dietary request, please advise us at the time of booking. Most diets can be catered for, but it is always important to advise us in advance. 

All food is provided on tour apart from lunch and dinners in Hanoi, Sa Pa and a lunch at Ha Long Bay.  Rice is the staple food in Vietnam.  Soup with rice noodles is a national dish. Recipes for main meals make use of vegetables, meat and fish.  Herbs and spices used in food preparation include basil, coriander, lemon grass, mint and black pepper.  Other ingredients are garlic, onions, ginger and lime juice.  There are a numerous types of noodles eaten at all times of the day and noodle and rice based snacks wrapped in rice paper or leaves are available.  Desserts include a variety of cakes and fresh fruit
(bananas, durians, guavas, jackfruit, mangoes, oranges, persimmons and pineapples).  Popular drinks are tea, coffee and beer. The local spirit is rice wine.

It is mandatory that you are well-insured for the full duration of the tour. This must include personal injury, medical expenses, death, repatriation, helicopter or aircraft rescue, loss of luggage or equipment, cancellation or curtailments.

You should also ensure that there are no exclusion clauses limiting protection for the type of activities included in your tour. Any claims concerning matters for which you are insured must be directed to your insurers. We strongly recommend that you take out insurance at the time of booking your trip to ensure that you are covered in the event of cancellation.

For people within the UK Snowcard Insurance Services specialize in all mountain sports holidays including mountain biking. Follow the link above to obtain full information and a quote.

We choose accommodation on the basis of comfort rather than luxury. Our prices are based on sharing a twin room. Should you wish to have a room all to yourself there is a single supplement option on the majority of our tours. For more information on the additional costs please see dates and prices page.

The accommodation for this trip is either in Guest Houses or Hotels with one night on a traditional vietnamese Junk Boat.

Some Hotels will have En-suite facilities and Air Conditioning.

For this tour we have Giant Escape SL1 or MTB Trek Marlin 7.  E-bike: Giant Explore+ in a range of sizes.  Spare parts (tubes, tyre, chains etc.) are included in the price of the bike rental and will be carried in the support vehicle with a tool kit and track pump.

The bikes are equipped with flat pedals. Those who prefer to use spd or clip-in pedals, are welcome to bring these with you, along with your own cycling shoes and cleats. You are also welcome to bring your own saddle. 

If you are able to do a simple repair yourself then you can if you wish take a small repair kit with you as this will avoid the need to wait for assistance should the team or support vehicle be any distance away.

The bikes will come with one water bottle cage fitted.

We strongly advise all customers to bring their own cycle helmet as this is not included as part of your bike hire and hire or purchase options at your destination cannot be guaranteed.  Please be aware that failure to wear a cycle helmet is at your own risk and might also affect the validity of your travel insurance.

This tour is suitable for most type of bikes.

We strongly recommend that you have your bike fully serviced before going on the tour. Ensure that wheel spokes are adjusted, greasing all bearings, check gear and brake cables, tighten all nuts and bolts, check chain, quick release clamp and tyres. Put in a new inner tubes and check wheel rims aren't worn.

We recommend that you take the following items with you.

• Multi tool

• Tyre levers
  

• Pump
  

• Spare inner tubes
  

• Spare spokes
  

• Check with your bike shop for disc/ brake pads
  

• A few links for your chain
  

• Spares for any unique things for your bikes i.e fluid or bleed kit.

Your bike must be carried as part of your luggage allowance. The weight of a bike in cardboard box is about 15-20kg, so please bear this in mind when packing for the trip and you may have to pay for excess luggage.

Whilst we endeavour to provide correct and relevant information obtained directly from the relevant Embassies, High Commissions and Consulate Generals - this information is subject to frequent changes, without warning and at very short notice. Due to this, we cannot be held liable for any errors in the information provided on this site. We strongly advised you to check all information with the relevant embassy for details on your visa/passport requirements.

You must be in possession of a valid passport and visa. Your passport must be valid for at least 6 months after date of arrival or 1 month after expiration of visa.

British and Thai passport holders do not need a visa if they stay in country less than 14 days. For information relevant to the country for which you hold a passport, check with your local Vietnam embassy for up to date advice.  Your visa must be applied for in advance. You can arrange for a visa on arrival in advance of the trip and our agent can provide you with a travel document that will permit entry to Vietnam for issue of the visa. There is a £10 admin charge for this. The visa fee is payable at Noi Bai airport, Hanoi.  

If you would prefer to pay an agent to get your visa, we would suggest using Travcour (UK) Ltd. 

Please ensure you check that all the details on the visa are correct prior to your departure.

We strongly recommend that you contact your doctor or local Travel Health Clinic at least 8 weeks before going on your trip for advise on the correct vaccinations required for your trip. Also please refer to advice from National Travel Health Network and Centre.

There are no mandatory vaccinations for this trip, however the following are recommended Polio, Tetanus, Diphtheria, Typhoid, Hepatitis.  

Vaccination requirements can change and we aren't medically qualified to answer your questions regarding vaccinations so please also check again with your health professional before departing for your trip. 

Vietnams weather is split into two distinct weather patters Tropical and a temperate zone.  The average temperature ranges from 22 to 27 degrees all year round but in the South temperatues can stay almost the same.  The Southern part of Vietname has 2 distincted seasons.  The cold season is from November to April and the hot season from May to October. Whilst in the North there are 4 season with distinct difference between them.  It can get cool in the winter but very warm in the summer. 

The best time to visit North Vietnam is October to April, this is predominately a dry season with very pleasent temperatures.

In terms of clothing this is clearly up to you and we can only supply a rough guide as to what to take. This guide is entirely flexible and should be tailored to your specific needs. 

• Cycle Helmet
• Sunglasses
• Water bottles or camelbak
• Base layer tops
• Fleece jacket/ pullover
• Waterproof cycling jacket (breathable fabric)
• Padded cycling shorts
• Cycling shoes Over Shoes – extra warmth
• Lightweight socks & heavyweight socks
• Trekking Shorts 
• Trousers 
• T-shirts– lightweight 
• Long-sleeved shirt 
• Fingerless cycling gloves
• Warm gloves
• Warm fleece hat
• Thermal Long Johns & Thermal top
• Buff
• Towel
• Lipbalm/ sunscreen

Our guides carry first aid supplies, however we recommend you bring your own first aid kit which should contain the following item; 

• Paracetamol/ Ibuprofen (or whatever you prefer for headache)
• Lomotil or Diacalm
• Rehydration salts (Dioralite)
• Antiseptic cream
• Throat lozenges
• Plasters (band aids)
• Nasal spray
• Eye drops
• Ear plugs
• Anti bacterial hand wash
• Antiseptic wet wipes
• Insect Repellent

Miscellaneous

• Energy Bars (gels, power bars)
• Energy/recovery drinks
• Camera

Tipping is an accepted part of everyday life, and although it is always at your discretion, you will be expected to tip to reward service.  £20 for the guide and team at the end of the tour is recommended.

It is customary for this to be collected up and given to your guide who will distribute it amongst the team. Unfortunately there is usually a hierarchy for the division between guides, helpers and drivers.

Spending money depends on your taste for souvenirs, drinks etc. We estimate that £120 will be more than enough to cover the 14-day tour.

•  Population 92 million

• Area 329,247 sq km (127,123 sq miles)

• Major language Vietnamese

• Major religion Buddhism

• Life expectancy 73 years (men), 81 years (women)

• Currency dong